Reference

Your Agreement With u7u Starts Here

These terms and conditions form the binding agreement between you and u7u the moment you open an account and use the platform in regions where local law permits.

Applies to all account activityGoverned by applicable local lawUpdates notified via registered emailCovers deposits via UPI, Paytm, PhonePe
u7u Your Agreement With u7u Starts Here
REACH OUR TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or you believe your account has been acted on incorrectly, our support team is the right starting point.

Live Chat Available around the clock from within your account dashboard.
Email Support Send detailed terms-related questions to our support address.
Help Centre Our self-service help centre contains the full published text of these terms alongside plain-language…
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights

We process your account data strictly for the purposes outlined in these terms and our privacy policy.

Account Security

Passwords are hashed and never stored in plain text. We enforce session timeouts after periods of inactivity and flag unusual login patterns for additional verification before access is restored.

Cookie Policy

We use session and analytics cookies as described in these terms. You can manage cookie preferences from the settings panel in your browser without affecting your ability to log in.

Data Retention

Account data is retained for as long as your account remains open, plus the period required by applicable Indian financial regulations. Closed-account data is deleted on schedule unless a legal hold applies.

Requesting Changes

To update your registered email, phone number, or identity documents, raise a request through live chat or email. Changes take effect after we complete our standard identity check.

Who to Contact

For any formal data or terms-related request, address your message to our compliance team via the email listed in the help centre. Include your account ID and the specific clause you are referencing.

Breach Notification

If we detect a security incident affecting your account data, we will notify you at your registered email within the timeframe required by applicable law and explain what steps we are taking.

Common Questions About These Terms

Below are the questions we receive most often about how these terms work, what they mean for your account, and how to act on your rights. Each answer is written to give you a clear, direct response without requiring you to cross-reference multiple documents.

These terms take effect the moment you complete the account-registration process on u7u. By submitting your registration, you confirm that you have read, understood, and agreed to every clause as published on this page at that time.

We send a notification to your registered email address whenever we make a material change to these terms. The updated version is also published here with a revised effective date so you can compare it against the version you originally accepted.

No. Continued use of u7u after the effective date of an update constitutes acceptance. If you do not agree to the revised terms, you must request account closure before the stated effective date to avoid being bound by the changes.

These terms are governed by applicable law in the jurisdiction where u7u operates and where you access the platform. Access is available only where local law in India permits, and eligibility is your responsibility to confirm before use.

Submit a written request to our compliance team via the email address listed in the help centre. Include your account ID and specify what data you need. We will respond to verified requests within 30 days of receipt.

Data linked to closed accounts is retained for the period required by applicable Indian financial regulations and then deleted on a scheduled basis, unless a legal hold requires us to retain it for longer.

Yes. All payment transactions — whether made via UPI, Paytm, or PhonePe — are subject to these terms. Each transaction is also subject to the individual policies of your payment provider and any limits set by your bank.