Reference

How u7u Handles Your Personal Data

At u7u, your personal data is handled with care — what we collect, why we collect it, and how long we keep it are all set out plainly…

Data collected at sign-upCookie & tracking policyYour right to access dataRetention periods explainedHow to raise a data request
u7u How u7u Handles Your Personal Data
DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data held by u7u, our privacy team is reachable through the channels below.

Email Privacy Team Send your data access or deletion request to our privacy inbox at u7u.club.
Live Chat Support Our live chat is available around the clock on u7u.club.
Formal Written Request For requests requiring written confirmation — such as full data exports or account-level deletions…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Every technical and organisational measure described below is applied across u7u.club to keep your personal data accurate, secure and accessible only to authorised personnel.

Data We Collect

We collect only what is needed to run your account — name, email, mobile number, and the payment reference generated when you deposit via UPI, Paytm or PhonePe. We do not collect payment card numbers or bank login details.

Cookie and Tracking Policy

u7u.club uses session cookies to keep you logged in and analytical cookies to understand how pages are used. You can disable non-essential cookies from your browser settings at any time without losing access to your account.

Account Security Measures

Passwords are stored using industry-standard hashing. Account access is protected by mobile OTP verification at login. Suspicious login attempts from new devices trigger an additional verification step before access is granted.

Data Retention Periods

Active account data is retained for as long as your account remains open. Following account closure, we keep transaction records for the period required by applicable Indian financial regulation, after which data is securely deleted.

Third-Party Data Sharing

We share your data with payment processors such as UPI networks, Paytm and PhonePe only to complete transactions. We do not sell personal data to advertisers or unrelated third parties under any circumstances.

Requesting Changes to Your Data

You may request a copy of your data, ask us to correct inaccuracies, or ask for deletion by contacting our privacy team via live chat or email. We will confirm receipt and provide a resolution timeline in writing.

Frequently Asked Questions About Your Privacy

The questions below cover the most common concerns we hear about how u7u handles personal data. If your question is not listed, our privacy team can be reached directly through the contact channels on this page.

We collect your name, email address, mobile number, and the payment reference associated with your UPI, Paytm or PhonePe transaction. We do not collect or store your bank password or full payment card details.

Transaction and identity records are retained for the period required under applicable Indian financial regulation after account closure. Once that period expires, your data is permanently deleted from our systems.

Yes. Send a data access request via our live chat or email privacy channel with your registered mobile number. We aim to deliver a full data export within the timeframe required by applicable Indian law.

Only payment processors — UPI networks, Paytm and PhonePe — receive the minimum data needed to complete your deposit or withdrawal. We do not sell personal data to advertisers or share it with unrelated organisations.

Contact our privacy team through live chat or email, state that you want your data deleted, and include your registered mobile number. We will confirm receipt and inform you once deletion is complete.

We use session cookies for login continuity and analytical cookies to improve how pages function. You can turn off non-essential cookies in your browser settings at any time; your account access is not affected by doing so.

Contact us immediately via live chat. Our security team will review recent account activity, freeze any suspicious transactions, and walk you through resetting your credentials and OTP verification settings.